Private Ambulance

Medical repatriation with a private ambulance

You might wonder why a private ambulance is necessary to repatriate a loved one. The reason is quite simple. Often the travel insurance refuses to cover the costs of repatriation. For instance because the level of cover might not be enough to include the type of repatriation required. Also, the insurance company may argue that it is medically unsafe to repatriate the patient back home with a road ambulance. Or they can even state that there is no medical necessity, and the patient can receive further treatment in the foreign hospital. 

However, healthcare standards and quality can vary significantly in foreign countries. When your insurance company is unwilling to cooperate, it is possible to engage a private ambulance service privately. EMS Air Ambulance & Medical Repatriation works independently from insurance companies. If your insurer is not making any arrangements to repatriate your loved one, please contact the medical coordinators of EMS Air Ambulance & Medical Repatriation.

State-of-the-art road ambulances

EMS Air Ambulance & Medical Repatriation only uses the most modern road ambulances. These state-of-the-art vehicles are mobile emergency rooms that are designed for long-distance travel. Every private ambulance in our fleet is Intensive Care Unit (ICU) equipped, and has a full complement of medication and modern equipment on board. This includes a ventilator, vacuum mattresses and automatic gearboxes. Our road ambulances are one of the most safest, convenient and comfortable ways to travel. Depending on the situation and needs, it might be possible to complete the entire repatriation journey by private ambulance. Thanks to our medical professionals and the modern equipment, the patient will even stay comfortable during long journeys.

How does it work

When you call us or when you fill in our contact form, our medical coordinators will contact you as soon as possible. We will discuss the situation of the patient and will take note of all needs and requirements. Next, our medical experts will advise you on the right method of repatriation. Not only do we offer repatriation via a private ambulance. We can also arrange air ambulance flights, a medical helicopter or medical escort. Our number one priority is finding the safest, fastest and most cost-effective solution to repatriate your loved one. Thanks to our own fleet of private ambulances our medical team can often leave the same day, and we can reach the patient with 24 hours. In general your loved one is back to the United Kingdom within 48 hours after engaging us.

Discover all benefits

Repatriation should happen safe, fast and secure. Our team of experienced medical professionals ensure that your loved one returns home in a safe and responsible way. We understand that arranging a repatriation can be a complicated and stressful process. That is why EMS Air Ambulance & Medical Repatriation offers an unburdening bed-to-bed service. We organise everything that is necessary and ensure that the patient is safe and comfortable during the journey by road ambulance. We take care of the discharge in the foreign hospital, arrange all paperwork and we also arrange a bed in the receiving hospital. We liaise with medical institutions from all over the world. With a private ambulance we can reach destinations both in and outside Europe. In most cases we will reach the patient within 24 hours. And your loved one will return home within 48 hours after contacting us.

• Available 24/7
• Trained medical professionals with many years of experience
• Complete bed-to-bed service
• Safe and secure back home within 48 hours
• State-of-the-art private ambulances
• Receive a free quote

During the journey

Our trained medical experts will carefully look after the patient during the journey by private ambulance. If the patient is able to eat and drink, the team of EMS 24-7 will make sure your loved one receives plenty of food and water, all at no extra charge. The stretcher in the private ambulance can be put in both a flat or upright position. It is possible to switch positions during the journey, increasing the level of comfort for the patient. When the patient is mobile enough, our road ambulance can always stop for comfort breaks during which they will be able to use the lavatory. Inside the ambulance there is extra space for a piece of luggage and a foldable non-electric wheelchair. Depending of the medical condition of the patient, it might be possible for one other person to accompany your loved one.

Contact EMS Air Ambulance & Medical Repatriation for a free quote

Do you wonder whether a repatriation by private ambulance is the best solution for the current medical situation? Please feel free to contact the medical coordinators of EMS Air Ambulance & Medical Repatriation. Our multilingual team is able to support during a repatriation from any country inside and outside Europe. We gladly tell you more about all repatriation options. When a private ambulance is the best solution, we always send the best doctors and nurses with the right specialism for the situation. We encourage to get in touch with us to receive a free quote. We aim to reply within one hour. Contact us via telephone (

+44 20 4586 1000) or simply fill in our form.