Welcome to https://ems-ambulance.com/, owned and operated by EMS Air Ambulance & Medical Repatriation Ltd (“We”, “Us”, or “Our”), to provide Our users (“User(s)”, “You” or “Your”) with services defined in https://ems-ambulance.com/ (“Services”). We respect Your privacy regarding any information We may collect while operating Our website (“Website”).
Section 1: INFORMATION COLLECTION
1.1 Information You Provide to Us
When You use the Website, You may provide Us with information about You, including, but not limited to, Your name and contact information, Your address, Your medical history or relevant medical information to make or receive information about our services obtained through the Website. When You use the Website, We may also collect information related to Your use of the Website and aggregate this with information about other users.
1.2 Information Received from Third Parties
1.3 Information Collected Automatically
Similar to any other Website, We receive technical data including, but not limited to, Your unique device identification number, Your location data, Your internet speed, and other such information. We do not store this technical data; it is only used to improve Your experience while browsing the Website and shall be deleted from our servers once you exit the Website. The technical information collected on Our servers are used to analyse how people use Our services, improve Our Website functions, and to serve You with other information and/or data that may be of interest to You. Automatic data collection may include, but is not limited to, information pertaining to the browser and operating system You are using, the URL or advertisement that referred You to Our Website , the search terms you entered into a search engine that led You to the Website , areas within the websites that You visited, links You clicked on, pages or Content You viewed, the duration of Content viewed by You and other similar information and statistics about Your interactions (such as, Content response times, download errors, length of visits to certain pages, and other information commonly shared when browsers communicate with other websites). We may combine any/all data collected during Your usage of Our Website along with any other information retrieved about You. We do this to improve marketing, analytics, and Website functionality. The data collected may also include the Internet Protocol (“IP”) address or other device identifiers for any device (computer, mobile phones etc.) used to access the services and Website.
Section 2: USE OF INFORMATION
2.1 In the course of using Our Website, We may collect Personal Information about You as necessary that identifies You as a specific individual and can be used to contact or identify You (“Personal Information”). Examples of Personal Information include Your name, electronic mail address, delivery address, and phone number. We use Personal Information and other information to:
Subject to Your execution of this Agreement and our acceptance thereof, You shall be permitted to participate in our Services during the term of this Agreement. You shall comply with all terms of this Agreement and the our Services.
2.1.1 Provide and improve the Website, complete Your transactions, address Your inquiries, process Your request, verify the information You provide is valid, and for compliance and internal business purposes.
2.1.2 Contact You with administrative communications and or promotional offers (on behalf of Us or third parties) and other information that may be of interest to You.
2.1.3 Tailor the Content by displaying offers in reference to the Website
2.1.4 Administer and develop Our business relationship with You and, if applicable, the corporation or any other legal entity You represent.
2.1.5 Enforce and comply with the relevant Applicable Laws, including to conduct an investigation, to protect the property and respective rights of the Website or any User on the Website , for any activity We may consider posing a risk of being, illegal, fraudulent, unethical activity.
2.1.6 Comply with legal obligations, analysing and improving Our business, communications, and responding to Your inquiries about Our Website.
Section 3: DATA RETENTION
3.1 You do not request Us to delete certain data and/or information, We reserve the right to retain the information so long as Your Account is activated on our internal system. If You do not request to delete certain data and/or information Your information may be retained for backup, analysis, and business continuity purposes. If You provide Us with Your Personal Information or any other data, We encourage You to regularly update the data to ensure that We have accurate and up-to-date information about You
Section 4: DATA SHARING AND DISCLOSURE
We may share Your data to provide Our services, for legal and investigative purposes, in connection with the Website, promotions, or if We are part of a merger or acquisition. We may also share non-identifying information with third parties.
4.1 We may share Your Personal Information and/or data at any time, under the following circumstances:
4.1.1 Where We are legally required to do so in order to comply with Applicable Laws, governmental requests, judicial proceedings, or legal processes, such as in response to a court order;
4.1.2 Where We believe it is necessary to investigate, prevent, or take action regarding potential violations of Our Terms and/or policies, suspected fraud, situations involving potential threats to the safety of any person or User, any illegal activities, or as evidence in litigation as required by law;
4.1.3 With third-party service providers, contractors, agents who perform services for Us or on Our behalf and require access to such information to do that work, employees or affiliates. Examples include, payment processing, data analysis, electronic mail delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Website, such as Google Analytics, which shall enable them to collect data about how You interact with the Website over time. This information may be used to, among other things, analyse and track data, determine the popularity of certain Content and better understand online activity;
4.1.4 Where there is a transfer of business ownership such as, a merger, sale of company assets, financing, or acquisition of all or a portion of Our business to another company;
4.1.5 To offer You certain promotions.
4.1.6 You have the right and authority to enter, and perform its obligations under, the Agreement. You are qualified to do business and is in good standing in each jurisdiction where the conduct of its business requires such qualification.
4.2 We may share and disclose Your Personal Information for any other purpose with Your consent.
You are for sales and other tax collection purposes in each jurisdiction in which Your goods or services will be provided.
4.4 When providing Personal Information, collected through use of Our services, Users agree to the use, processing, and storage of Personal Information in countries which may have data protection laws that differ from the laws in the User’s country.
4.5 We also collect any/all information, that is not considered Personal Information, made available through web browsers and servers and may include, browser type, language preference, referring site, and date and time of each visitor’s request.
Section 5: COOKIES AND SIMILAR TECHNOLOGIES
5.4 Pursuant to Clause 4.1.3 above, We may use tracking technology on the Website, including Google Analytics, which will enable third-party websites, including, but not limited to Google, to collect information about the way in which You interact with Our Website . Such information includes, but is not limited to, whether You have completed a transaction.
Section 6: COOKIES AND SIMILAR TECHNOLOGIES
6.1 We do not sell, trade, or rent Users’ Personal Information to others. We may, however, share generic aggregated demographic information, not linked to any Personal Information with Our business partners and trusted affiliates.
6.2 We endeavour to exercise Our best efforts to keep Your information secure. However, We cannot guarantee the safety of Your Personal Information and therefore shall not be held liable, in any manner and capacity whatsoever, in the event of a breach of security beyond Our reasonable control.
Section 7: OTHER WEBSITES
Section 9: ACCEPTANCE OF THESE TERMS
Section 10: CONTACT INFORMATION