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Pride! The average rating of our customers:

4 . 4
A & LH Johnson 5

A & LH Johnson

I recently employed the services of EMS Ambulance B.V. to repatriate my 79 year old mother from a hospital in the South of France to the UK. I was in a situation where I needed to act as quickly as possible and did not have the time I would have liked to ask around for recommendations, in fact it’s not a service many people even know about, so I had to take a leap of faith and I’m so glad I did. From my initial conversation with one of the doctors at EMS through to the hand over with the ambulance at Manchester Airport I felt the pressure was off me, EMS took charge, they took away all the pressures battling with a hospital who couldn’t communicate in English, kept in constant contact via phone and WhatsApp, arranged door to door transport and flew over a doctor to assess my mother and also escort her back home. Any questions I had I sent on a WhatsApp group they set up and they were answered within minutes and when I was having problems with the hospital I asked for an urgent call from their doctor and received one within minutes. When things are worrying you a speedy response makes all the difference, no sitting around watching and waiting for your phone to ping. Finally having returned to the UK safely, this company are still trying their best to locate our lost luggage via the airline. From my own experience I would have no hesitation in recommending EMS Ambulance who took away all the pressures from start to finish, they showed care and compassion throughout and I am deeply grateful for their help and professionalism. A massive thank you to the EMS team and also to Olaf the doctor who cared for mum throughout the journey home.

A & LH Johnson, a week ago

Tracy Norfleet 4

Tracy Norfleet

My aunt experienced a medical crisis while in Aruba and need to get back to the states. Through our cooperative we learned about this agency. We are so thankful for them. I will definitely tell others about their service. The medic Patrick was very caring and attentive to my and me as well

Tracy Norfleet, 6 months ago

Joanne Corin 5

Joanne Corin

This company have been so helpful in repatriating my father back to the UK after he suffered a stroke in abroad. They helped overcome many obstacles met in the foreign hospital as well as arranging admission to our local hospital. Diana has been a calm, reassuring voice on the other end of the phone dealing with all the administration. And the medical escort- Abdul has been amazing in dealing with many unexpected complexities of getting my father back home. This team have made a challenging situation so much easier to deal with. As a family we are so grateful to them.

Joanne Corin, 7 months ago

Pride! The average rating of our customers:

8 . 7


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