Repatriation step-by-step
Medical repatriation process from start to finish
When facing a medical emergency abroad, the process of getting a loved one back home safely can seem overwhelming. EMS Air Ambulance & Medical Repatriation Ltd. specializes in providing a seamless "bed-to-bed" service, managing every detail of the medical repatriation process from the initial contact to the final handover. This ensures continuous care and minimizes stress for patients and their families.
The Initial Contact and Medical Assessment
The journey begins the moment you reach out to EMS Air Ambulance & Medical Repatriation Ltd. Whether through a phone call, email, or by requesting a free quote on their website, the 24/7 medical coordination team is ready to assist. During this crucial first step, EMS gathers all necessary details regarding the patient's condition, current location, and desired destination.
Following the initial contact, EMS Air Ambulance & Medical Repatriation Ltd.'s medical team conducts an in-depth medical assessment of the patient's condition. This comprehensive evaluation is vital for determining the most suitable and safest mode of transport. Based on this assessment, a tailored plan is created, which might involve a combination of transport methods, such as an Air Ambulance, a Road Ambulance, or even a Medical Escort on a commercial flight. For instance, a Road Ambulance is well-suited for long distances, providing optimal comfort, and is equipped with ICU facilities for comprehensive care during land transfers. An Air Ambulance, on the other hand, is a specially adapted aircraft for urgent or long-distance transfers, functioning as a flying intensive care unit. For stable patients, a Medical Escort on a commercial flight, accompanied by a medical professional, offers a safe and cost-effective solution.
Planning and Coordination of the Repatriation
Once the medical assessment is complete and a transport plan is proposed, EMS Air Ambulance & Medical Repatriation Ltd. presents the plan to you. They ensure all your questions are answered before proceeding. This transparent communication is a hallmark of their service, as emphasized by clients like Mike Hemsley, who appreciated the prompt replies and efficient service when repatriating his wife Christine from Dubrovnik to Liverpool.
Upon agreement and payment, the meticulous planning phase begins. EMS Air Ambulance & Medical Repatriation Ltd. takes full control of all logistics, providing a comprehensive "bed-to-bed" service. This means you don't have to worry about any of the intricate arrangements. Their dedicated team handles everything, including:
1) Coordination with hospitals:
This involves liaising with medical staff at both the sending hospital abroad and the receiving hospital in the home country to ensure a smooth transition of care and that a bed is ready upon arrival.
2) Management of medical records and translations:
All necessary medical documentation is handled, including translations for international transfers.
3) Flight and ground transport arrangements:
This includes organizing the Air Ambulance flight itself, as well as the crucial ground transfers to and from the airport using their equipped Road Ambulances.
4) Customs clearance and travel documentation:
Navigating international regulations, customs procedures, and securing all necessary travel documents are expertly managed.
5) Assignment of a specialized medical team:
A team of experienced medical professionals, including doctors, nurses, or paramedics with relevant specializations, is assigned to ensure continuous patient safety and care throughout the entire journey. This team is fully informed about the patient's condition and equipped with the necessary medical background and equipment.
Clients consistently highlight the professionalism and efficiency of EMS Air Ambulance & Medical Repatriation Ltd. in this phase. Greg Dahl, for example, lauded EMS-247 for their "extremely professional, highly trained and knowledgeable" handling of hospitals and airport representatives, executing everything perfectly for his daughter's medical evacuation. Similarly, Ruth commended EMS for their "extremely fast and effective communication" and their ability to communicate with doctors and medical teams in both countries.
In-Flight Care and Continuous Monitoring
During the Air Ambulance flight, a dedicated medical team is constantly on hand to ensure a smooth and safe journey. These aircraft are essentially flying intensive care units, equipped with state-of-the-art medical technology such as advanced cardiac monitors, ventilators, defibrillators, and portable ultrasound devices. This comprehensive equipment allows for critical interventions to be performed en route, providing seamless care from departure to arrival. For instance, specialized equipment like the Draeger 5400 transport incubator and Stephan F120 intensive care respirator are available for vulnerable patients such as newborns.
The medical crew on board continuously monitors the patient's situation closely. They are highly trained to respond quickly to various scenarios, even in limited spaces, and are proficient in managing factors like cabin pressure and oxygen levels and their impact on patients during flight. EMS also ensures reliable communication through satellite communication (Satcom) systems, allowing the medical team, pilots, and dispatch center to stay in constant contact, even in remote areas. This ensures that patient information can be shared quickly with ground medical experts, and flight status can be updated with destination hospitals.
Safe Arrival and Aftercare
Upon landing, the seamless transition continues. An ambulance is ready to transport the patient or loved one to their desired final destination, whether it's a hospital or home. The EMS team, still on the ground, maintains close communication to ensure the new team receiving the patient has all the correct information and details of the transport.
A comprehensive handover is conducted with the local doctors and nurses at the destination to ensure they have all the details and documents needed for the next phase of treatment. But the care doesn't end there. EMS Air Ambulance & Medical Repatriation Ltd. believes in complete continuity of care, and they will typically check in with you a few days later to see how things are progressing. This dedication to patient welfare is evident in numerous testimonials, such as that of Francine Drost, who was "very grateful to EMS-247 for everything they did" after her repatriation from Barcelona , and the Family Huizer, who experienced "tough but perfectly managed trips full of humor and human warmth".
In essence, EMS Air Ambulance & Medical Repatriation Ltd. offers a bed-to-bed patient transfer service that prioritizes safety, comfort, and professional medical care at every stage. From the first phone call to the final handover and follow-up, their bed-to-bed service ensures peace of mind during incredibly difficult times.
Contact EMS Air Ambulance & Medical Repatriation Ltd. for a Free Quote
If you or a loved one requires medical repatriation services, understanding the process and options available is key. EMS Air Ambulance & Medical Repatriation Ltd. is available 24/7 to answer your questions and provide a tailored solution. They understand that each situation is unique, and therefore, they do not provide fixed prices. Instead, you can request a free, non-binding quote, and a medical coordinator will contact you within 30 minutes with a personalized estimate based on the specific medical and logistical situation.
Don't hesitate to reach out for expert assistance: General email address: [email protected]
Contact by phone: +1 404 850 3840
