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General questions

Below you will find more information on general questions. View frequently asked questions and read informative blogs.

Frequently Asked Questions
Interesting Blogs
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Medical repatriation: why is a “bed-to-bed” service so important?

Can i fly when unwell

Can you fly when unwell?

What details will ems need from me

I’m about to contact you: what details will EMS need from me?

Emergency abroad

I’ve had a medical emergency abroad and don’t speak the language – how can I get home?

Travel insurance

Does my travel insurance cover medical repatriation?

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What is a Visa on Arrival – and how do you get one?

My insurance company wont approve my medical repatriation how can I get home

My insurance company won’t approve my medical repatriation – how can I get home?

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Patient Transport: Can I fly with my medicine and medical equipment?

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5 Frequently Asked Questions about Medical Repatriation

Preparing for medical repatriation

Preparing for medical repatriation: what’s involved

Travel insurer wont cover evacuation

What can I do if my travel insurer won’t cover my emergency evacuation?

What is the meaning of

What is the meaning of repatriation?

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What repatriation means for a patient’s family – a way home!

Patients recover quicker at home

Why medical repatriation: Patients recover quicker at home

Medical repatriation blog

What is medical repatriation?

How to use the EMS cost calculator

How to use the EMS cost calculator

Toilet breaks on air ambulances

How do toilet and bathroom breaks work on an air or road ambulance?

The doctors say

The doctors say our patient is “not fit to fly”: what can we do?

Can we take our family doctor

Can we take our family doctor on a medical flight?

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How we keep you updated during a loved one’s transport

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Can we choose the aircraft or vehicles on a medical transport?

What documents medical repatriation

What documents are needed for a medical repatriation?

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Can other passengers travel on a medical repatriation?

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Why would a hospital block our repatriation?

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How can EMS help us get treatment abroad?

Is your patient fit to fly

Is your patient fit to fly?

I want to travel abroad for treatment

I want to travel abroad for treatment in a private clinic

Emergency repatriation

Emergency repatriation? What you need to do now

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My hospital abroad says I can’t be moved – how can I get home?

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