How to ensure a safe and smooth patient transfer service
At EMS, we want you to have the easiest trip possible. A repatriation is no fun, which is why we do everything we can to make your trip the best it can be.
Choosing the right transport for your patient transfer
The right transport for your issue is very important. By choosing the right mode of transport, we can organise the trip in the best possible way for you. That is why we offer patient transfer services in different forms: Road Ambulance, Air Ambulance, Private Jet or Medical Escort.
A specialized team during your repatriation
As soon as we have green light for your patient transfer, a multidisciplinary team gets to work to ensure that the patient arrives quickly, comfortably and safely at the desired destination. We do this with a team full of specialists:
Repatriation specialist
The first person you speak to. They can answer all your questions and concerns about the process, as well as arrange transport and logistics.
Case supervisor
This is often the only contact person during transport. They study the medical notes, supervise the transport and keep you informed of progress. The case supervisor always has a medical background, with a particular specialism.
The medical crew
They take care of your patient during transport. The composition depends on the type of transport.
Duty doctor
Behind the scenes, your transport also has access to a doctor or on call.
Drivers and pilots
Comprising professional ambulance driver(s) and the best-trained aircrew in international aviation.
Monitoring the medical condition during a patient transfer
The medical crew that comes along on transport continuously monitors the patient's situation closely. For a Medical Escort, a nurse and paramedic are often present. On an ambulance flight, it mainly involves a doctor, aviation expert, critical care expert or a team with different combinations. The crew is always matched to the medical needs so that appropriate care can be given.
Bed-to-bed-service
A medical emergency abroad can cause a lot of stress and pressure. That is why we take care of patient welfare, treatment and transport for the entire transfer service. This means that after arriving at the destination, we are still beside you. In fact, we arrange patient services from bed to bed. You give us the right travel documents and the starting and ending point. Then we liaise with the airports and border authorities to arrange all connections, check-ins and luggage transfers. We take care of your patient while he is on the road.
When your patient is in the hospital bed at the right place, the team from EMS will do a comprehensive handover with the local doctors and nurses to make sure they have all the details and documents they need for the next phase of their treatment. Even after a couple of days, we will contact you to check how things are going.
EMS as the right choice for patient transfer services
So are you looking for a partner for patient transfer services? EMS is here to help you. With different kind of transportation options, the right care and a specialized team. Got some questions for us? Please contact us.
