Medical air evacuation: fast and safe medical transport

Thank you for your help with repatriating our cousin Hamish. Our elderly cousin has been living in Spain for many years and has had several strokes as well as suffering from anxiety and diabetes. He has been very lonely in a residential home in Spain for 18 months and we persuaded him to come back to the UK recently. It has been many years since he has travelled by air and we were all very anxious about him flying. We were really pleased with the professional service provided by EMS-247 to help us fly our cousin home. They looked after all the travel arrangements and provided a very capable paramedic who travelled with us and was able to reassure our cousin during the flight. The office staff were extremely helpful and professional throughout the process and we are grateful to have our cousin safely back in our home town in the UK. Best wishes Jamie.

My mother was ill in Cyprus. She has COPD and was in hospital, in Paphos. She was oxygen dependent but very keen to return to the UK. I contacted EMS-247 and they organised a full repatriation. EMS-247 contacted a highly trained Medic, one of their team and within a couple of hours he was making his way to Cyprus. He spent almost a full day with her and had numerous meetings with the medical team in Paphos, before escorting her home on a regular flight. She was on oxygen at all times during the repatriation, she felt very safe and very well looked after for the whole journey home. I had flown out to Cyprus, but only had a mobile! EMS-247 booked all flights, medical transfers, etc. The service they provided was literally from the hospital bed in Paphos to the Northern General Hospital in Sheffield, our home city. It was not cheap and my mother did not have medical insurance; however it was half the price the British Embassy had told us to expect! Many thanks to EMS-247; highly recommended.

We would like to thank EMS 247 service for helping my brother out at the most crucial time when we needed all the help and logistical assistance to bring him back from France to the UK to seek urgent medical treatment. EMS is a very professional service with extremely fast and effective communication, knowing how to help at every point, and providing wise guidance and advice. We want to thank the team for providing prompt updates on my brother's condition during the road ambulance journey, and for liaising with the doctors and medical teams in both countries, as well as arranging the receiving hospital. The paramedic's care during the journey was also much appreciated. We can't thank EMS enough for the assistance throughout this whole process, and we highly recommend their service to others. Thank you!